
Talk · India AI Impact Summit 2026
Using Conversational AI to Spot Attrition Signals
Hey! I'm Ira, a product designer.
I've designed for HR teams, delivery executives, judges, jobseekers and airport flyers.
Some needed a screen. Some didn't.
“As a founder, you have a vision and a lot you want to say. Ira has a gift for finding the story in all of it and making it clear and compelling. She helped me turn our ideas for Hunar into a narrative that people could understand and investors could connect with, which was especially valuable during our fundraise.
She has shaped how we think about design and the value we place on it at Hunar. She's someone any founder would be fortunate to have on their team.”
Krishna Khandelwal Founder, Hunar.ai“Ira is incredibly easy to work with. She grasps complex problems quickly, thinks beyond design, and takes ownership of responsibilities beyond what's expected of her. That made it easy for us to explore ideas, iterate quickly and ship without compromising on design quality.
She's a true team player who puts her heart into the work. You can trust her to care about the product as a whole and do what it takes to move it forward.”
Himanshu Kalra Co-founder, Parallel“Ira is exceptionally organised and attentive to detail, which makes her a great partner to engineering. She thinks through how an experience should behave and brings clarity to the decisions and details we need to build it well.
She has helped shape how design and engineering work together at Hunar, making collaboration smoother and easier for the team.”
Urvashi Soni Principal Engineer, Hunar.ai“Ira takes the time to understand a problem deeply, even when it's technically complex, and turns that understanding into thoughtful, useful design. She's observant, asks sharp questions, and picks up on details that are easy to overlook.
What stands out is her diligence and focus. She follows through carefully, paying as much attention to the small interactions as she does to the overall experience.”
Ayush Srivastava Founder, Quash
Hunar Voice
End-to-End Product Design · 2026 · Hunar.ai
Voice campaigns once ran through APIs operated by internal teams. I designed Hunar Voice from the ground up, shaping its brand identity, information architecture, core workflows and design library. Every decision helped turn a technical capability into a cohesive, self-serve product customers could comfortably use every day, as monthly calls grew from 3.1M to 11M.

Voice AI for Construction Workers
Conversational Design · 2026 · Hunar.ai
Workers signed up but went no further. Language barriers, varying literacy levels and unfamiliar app flows stood between them and potential jobs. I designed a multilingual voice recruiter that understood their work preferences, suggested matching gigs, and checked availability and interest through conversation.

Hunar Connect
Product Design · 2025 · Hunar.ai
Hiring teams needed to manage candidates across AI assessments, CV matching and walk-in interviews. I designed connected workflows and reusable components that brought these tasks into one recruitment platform, used by 50+ clients.

JIVA
Zero-to-One Product Design · 2023 · Parallel
With cases piling up and limited time per hearing, finding the right information quickly mattered. I stepped into the unfamiliar world of the Karnataka High Court, researched how judges worked, and designed an AI assistant from the ground up to help them find and reference case-related documents during hearings.

Apperture
Zero-to-One Product Design · 2023 · Parallel
Users kept returning to Excel to work with their data. Working with the founders, I helped design a product analytics platform from the ground up, bringing query-building, data exploration and an AI assistant into a familiar, spreadsheet-style workspace.

Multi-stage conversational onboarding for a quick-commerce company
AI Workflow Design · 2026 · Hunar.ai
Packers stalled at different stages, from uploading documents to visiting the store. The app showed the process, but couldn't address what was holding each person back. I designed a sequence of voice agents that used each packer's progress and previous conversations to offer focused guidance at the right moment.

BIAL Pulse
Product Design · 2022 · Parallel
As spontaneous airport shopping declined after COVID, Bengaluru Airport needed new ways to connect flyers with its shops and offers. I contributed to research and design for its loyalty app, using modular, personalised experiences to help flyers discover what was relevant to them.

Kotak Neo
AI Feature Concept & UX Design · Fintech · 2023 - 2024 · Kotak Securities
I conceptualised and prototyped Kotak Neo's first AI feature, exploring how a chat assistant could help users navigate stocks and mutual funds. The proof of concept helped the team evaluate the experience and informed the feature's beta launch.
I'm leading product designer at Hunar AI.
Most days I'm also writing the prompts behind our voice agents, sitting on client calls, or working out why a conversation went quiet halfway through. I also make the content and comms that reach our users, and share what I learn on LinkedIn.
previously at: Parallel · Kotak Securities
Talks I've given, and the things I make when I'm not designing.

Using Conversational AI to Spot Attrition Signals

From App Drop-offs to Conversational Onboarding

Singing and playing music, especially as a performer, lifts me up.

I am obsessed with storytelling in paintings, it's a beautiful way to express yourself.

I've been acting on stage, streets and on camera recently.

Storytelling in Case Studies, Basics of UX Design

Designing with Empathy